Spotnet blocked by internet security 2013

sorry but i don't understand your answer, where and how can i find the download-link.

i'm new in this community, idon't how it works.

Please help me.

Thanks

Hallo Jayson,

F-Secure:

Computer Security 12.62 build 109
Anti-Virus 10.00 build 18240
DeepGuard 4.10 build 46
E-mail Filtering 1.02 build 12620
Management Agent 8.30 build 43092
User Interface 9.80 build 354
Operator version of XS4ALL

Spotnet version 1.8.1

OS: Windows 7 Ultimate

I will try to install F-secure later just bcause of lack of time, I'll give you the results.

Regards, OpaHWi

---

@msmit wrote:

Same problem here.

-run the fix (idnt work)

-de-installed, installed (didnt work)

-run de fix again (didnt work)

 

Computer Security 12.62 build 109

Anti-Virus 10.00 build 18240
DeepGuard 4.10 build 46
E-mail Filtering 1.02 build 12620
Management Agent 8.30 build 43092
User Interface 9.80 build 354

version xs4all

Win7 prof

spotnet 1.8.1

---

Sorry, i cat't get the fix working, tried it several times, i think i have to wait for the official update. Or do you have other suggestions.

Anyway thanks for trying to help me

supermamma

Hi,

The link does not work (anymore). I got following error message:

550 /fs_ccf_scanning.msi: No such file or directory

Can you supply a new link?

Thanks!

Hello,

Download link for the fix is available now. Sorry for any inconvenience caused.

Thanks.

Edited: Download link was obsolete and removed.

Best Regards,
Jayson

Hi Vulture,

I have tested the download URL is working fine. Please try again with the alternative shorten URL below:
xxx://goo.gl/POaaR

Or copy and paste the URL below to the address bar:
xxx://spotnetfix@ftp.customer.f-secure.com/fs_ccf_scanning.msi

This hotfix has been scheduled to release through update channel, unfortunately I do not have the exact release date in hand.

Thanks.

Edited: Download link was obsolete and removed.


Best Regards,
Jayson

Hello Jason,

I re-installed my OS and allso the latest F-secure from my provider XS4ALL. Then I downloaded and installed the fix but Spotnet had the same problem. I created two batch-files, one to stop and one to start the service as mentioned in a previous message,

I hope for a fix that doesn't need those batch-files,

Regards, OpaHWi

---

@Jayson wrote:

Hi Vulture,

I have tested the download URL is working fine. Please try again with the alternative shorten URL below:
http://goo.gl/POaaR

Or copy and paste the URL below to the address bar:
ftp://spotnetfix@ftp.customer.f-secure.com/fs_ccf_scanning.msi

This hotfix has been scheduled to release through update channel, unfortunately I do not have the exact release date in hand.

Thanks.


Best Regards,
Jayson

---

Hi Jayson

I did do what was in the text

so I made a folder named test on my C drive

and by try to download the fix it gives this answer

WARNING   550 /fs_ccf_scanning.msi: No such file or directory

but the map test is on my C drive

the link that is posted on here has a password so I can not download the fix there

greetings woutje

Hello,

I apologize for late update. The download link to the hotfix was removed, the hotfix has been released to update channel on 19 DEC 2012.

Package name: "CCF scanning 1.14.155", you may verify from the Download page:
F-Secure Launchpad > Common Settings > Automatic Updates > Downloads

Thanks.


Best Regards,
Jayson

Hi Jayson,

Even with ccf scanning 1.14.155 installed it does not work.

On my laptop without F-secure everything works fine.

Please get in contact with Xs4all technical support to fix this problem together (could it have anything to do with port control by isp in combination with F-secure ?).

Could you confirm a solution will be realised within 2 weeks ? Otherwise i will install another program and ask xs4all for a refund and/ or go to another isp.

Thank you.

Michel.

Hi Klompie,

Did you manage to try the steps given by Jayson in the link below yet?

http://community.f-secure.com/t5/Security-for-PC/Spotnet-blocked-by-internet/m-p/18928#M3681

Mooi dat jullie de oplossing hebben, maar ik ben zo stom geweest om alles opnieuw te installeren en op te schonen.

Ik heb dus die bestanden niet meer (fs_ccf_scanning.msi) en de links zijn ook allemaal dood

Hebben jullie misschien die download voor me?

In deze thread maakt f-secure de download steeds onmogelijk omdat ze denken dat ze de problemen hebben opgelost.......

Anders knal ik avast er wel op en bye bye f-secure!

Hello Jayson,

I don't have the red parts in my Launchpad as you suggested below:

Open F-Secure Launchpad > Common Settings > Automatic Updates > Downloads

For the settings I have F-Secure Launchpad > Computer Security > Settings > nothing about automatic updates and downloads. No downloadpage.

Nevertheless I found the package "CCF scanning 1.14.155" by searching. I followed ALL your instructions below:

1. Create a folder named “test” in C:\ drive.
2. Download and save the fix into C:\test folder.
3. Open Command Prompt in elevated mode. (In Windows 7 & Vista, right click on Command Prompt and select "Run as administrator")
4. Run the command:
   msiexec /I c:\test\fs_ccf_scanning.msi
5. Verify that the FSNI driver file in ccf_scanning folder is on version 1.14.155
 - Look for file
   64-bit OS: C:\Program File (x86)\F-Secure\apps\CCF_Scanning\fsni64.sys
   OR
   32-bit OS:C:\Program File\F-Secure\apps\CCF_Scanning\fsni32.sys
 -  Right click then choose Properties, click on Details tab.

The command in line 4 results on my pc in a window with all possible parameter options. I suppose the parameter in msiexec /I = "L" from logfile. However I don't see a logfilename in your command. I tried but all attempts no result.

I also got no confirmation that the command was executed. Should I?

I followed HenriduBois 's instructions ==> also no result.

Nothing works so far.

I'm getting very tired Jayson, also by the fact that apparently the fix is downloaded but NOT installed automatocally.

Which more options do you have for me?

Greetings

Gerbrandy

Hi Gerbrandy,

You can find the "Open Common Settings" by rightclick on the F-Secure icon in Taskbar.

The parameter is "I" or "i" for Install, Windows Installer GUI shall prompt once command executed.

Hope this helps.


Best Regards,
Jayson