fsecure vpn not connect

steg
steg Posts: 1 New Member
edited July 2 in Privacy VPN

fsecure vpn not connect

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Accepted Answer

  • Firmy
    Firmy Posts: 1,886 Community Manager
    Answer ✓

    Hello @steg @ferdi7103 @Meddok

    Welcome to the F-Secure Community. Thank you for your post and comments.

    @steg 

    Could you please provide more details about the issue you're facing? Specifically, on which device are you encountering the problem? What is the operating system version of the device? Additionally, could you let us know which location you are connected to? Have you attempted to change the VPN Protocol or turn on the kill switch?

    @ferdi7103 

    Upon checking, it seems you've recently installed the app on your Android device. A new version of F-Secure Total, version 19.4, has been released. Could you verify if updating to this latest version resolves the issue?

    @Meddok 

    We are currently investigating the issue you mentioned https://community.f-secure.com/en/discussion/127539/ios-wifi-not-reconnecting-after-standby. In the meantime, could you confirm whether the option "Keep VPN ON when the device is idle" is enabled on your device?

    Your cooperation is appreciated. If you have any additional information or questions, feel free to share.

    Thank you, and have a good day.

    Firmy
    Community Manager | F-Secure Community
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Answers

  • ferdi7103
    ferdi7103 Posts: 1 Observer

    my vpn on Mac OS Sonoma 14.1.2 also not working, the status show " VPN loading". My f secure version 19.3(52927)

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  • Meddok
    Meddok Posts: 15 Enthusiast

    Also have the same problem after upgrading to iOS 17.1.2. After standby the internet is blocked and no wifi nor 4G is working. I have to open the Freedom app and manually activate the vpn.

    calls are being missed from this function while the phone is on standby.

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  • Meddok
    Meddok Posts: 15 Enthusiast
    https://community.f-secure.com/en/discussion/comment/135420#Comment_135420

    From what I have seen till now on my device, when Automatic WiFi protection is on, it is blocking everything. Keep VPN On option is activated right now but when I change from 4G to WiFi and vice-versa, sometimes I need to open the VPN app for the connection to be established.

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