Manage/Renew subscription

LYM · May 2023

MY F-Secure Beta subscription has expired.And it did not automatically extend the time.

What information should I provide to you?

Juha_Valimaki · May 2023

Please send you user name as private message.

Kira_Berheide · May 2023

https://community.f-secure.com/en/discussion/comment/133190#Comment_133190

Hi there, I have the same issue since this morning, that my subscription expired and did not renew automatically as usual. How can I send you a PN to solve the problem? Thanks and kind regards.

chenk77 · May 2023

MY F-Secure Beta subscription has expired.And it did not automatically extend the time.

What information should I provide to you?

Juha_Valimaki · June 2023

https://community.f-secure.com/en/discussion/comment/133210#Comment_133210

Just the user name. You can send it to fs-protection@f-secure.com in case you have difficulties sending PM here.

pixxiestix · September 2023

My beta has expired. I sent an email weeks ago but have gotten no response

melvinmajor · February 2024

Hey everyone,

Experiencing the same issue since January 31st. I reached out to beta@f-secure.com but got no reply yet.

I tried fs-protection@f-secure.com as mentioned by @Juha_Valimaki but the email address is not longer used for this kind of request (undelivered: sender not allowed)?

We are 3 in this topic having the same issue: My FS Protection subscription has expired — F-Secure Community

Best regards

melvinmajor · February 2024

Hey everyone,

Just to inform everything is back to normal on my side. The team behind the beta support email address had many out of office this month, which caused a bit of delay on the demands.

Best regards

Manage/Renew subscription

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