bbc iPlayer is blocking my f-freedom VPN
I live in the Netherlands and want to be abIe to see abc player. However after I haver changed my location to the UK and checked the registration with the BBC iplayer the VPN is blocked. I have re-installed the VPN but still the iplayer does not work. Can you give me the right instructions?
Accepted Answer
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Thank you all for sharing your experience with Freedome VPN,
BBC and Some UK streaming websites have started to block VPN users, which our F-Secure Freedome was also affected. We have limited possibilities to prevent external 3rd party from blocking us. There are multiple ways how such blocking can be done. For instance, should someone want to block connections coming from our network addresses in their firewall, they are completely free to do so, and they do not need our permission to do that.
We expect customers to respect the terms of third-party services that they access via our services. The Terms of Service for F-Secure Freedome can be found here: https://www.f-secure.com/en/web/legal_global/terms/freedome
You could also contact BBC for possible change to their VPN blocking policy.
Reference to BBC Help in regards to VPN blocking is available here: https://www.bbc.co.uk/iplayer/help/questions/playback-issues/outside-uk-message.
Our primary aim is for Freedome application to provide a safe and private access to the Internet, regardless of where you connect from. It protects against “man-in-the-middle” attacks and securely encrypts your connection. Freedome also blocks trackers, prevents access to malicious web sites and gives you the ability to select virtual locations around the world.
As users start using more public WiFi networks, they are obviously more open to attacks. We want to protect our users by providing a solution to secure these connections. A Wifi network may be easily hacked and may provide access to hackers to steal your data and snoop what you're doing online. With Freedome, you are protected from these scenarios.
Answers
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Yup, my problem too. BBC obviously has blacklisted your UK server. If Freedome cannot solve this problem, then we should all add a negative comment on the App store to warn other potential UK Expat users abroad, and then cancel our subscription. Any comment from Freedome Customer Care?
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Hi I've been using freedome for a few years and recommending it so I'm very disappointed that this is the response.
Security and accessing geo locked content are the fundamentals of a VPN service. Its a fundamental feature, otherwise why would you have so many different server options all over the world to connect to? For me I use it primarily to watch UK tv content and I'm very disappointed it's stopped working but I'm more disappointed at the lack of support and desire to resolve it.
Saying they can block your IP's and network address is pretty lame as Nord VPN has thousands of servers and can easily manage situations like this even though BBC have been more agressive in their blocking strategies. It sounds like you don't have that network capability and you don't want to invest in a solution. I had been recommending freedome as a VPN to friends for years as its been a top reliable service but I've now told everyone to stop using it.
Dave
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Yip, very disappointing. Its a very standard reply from F-Secure to make sure they don't get into any trouble while desperately trying (and failing) to please the customers so I don't blame them for insulting our intelligence.
I hope for them they are working hard in the background to get around this business destroying issue.
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