Realtime scan error (20353) .... ?

Hello,
I installed F-secure Safe onm my daughters iMac and cannot activate realtime surveillance due to some error?
I try to tick the box in settings but it deactivates itself after 5-10 seconds... why?
All help greatly apprecitaed
Comments
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Hello,
Sorry for my reply. I am only an F-Secure user (their home solutions).
There is Knowledgebase article about certain flow:
In addition, recent official response about some troubles with real-time scanning:
And there was a discussion about:
Where possible to read some suggestions, workarounds or even solutions.
For example, if designed and expected steps are not helpful -> maybe something as noted "MagicPrefs app" incompatibility is a reason.
Thanks!
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