Freedome blocking video content
I'm currently in the trial period of Freedome
One problem that is preventing me committing is that it seems to block video content, from common sites like CNN or some newspapers I view
(pick any CNN video as example) - with CNN, it just remains unstarted - you can pause, unpause but nothing happens
With an article from a newspaper I view for example
(same for any video from that source)
It times out loading the video with message that says
The media could not be loaded, either because the server or network failed or because the format is not supported.
Session ID: 2017-08-01:7699d8ee9061ca9f50fbe98f Player ID: vjs_video_1
It makes no difference which Location I choose, or which Browser I use;
if I turn off Freedome VPN connection videos load correctly;
I also tried turning off Browsing Protection and Tracking Protection switches and found that it is the Browsing Protection that is preventing them;
If I turn off "Browsing Protection" then videos load normally
What is blocking these from loading and how can I 'whitelist' sources without having to block or allow everything?