CAN SOMEBODY FROM F-SECURE READ THIS, AND GIVE ME AN ANSWER PLEASE !!!!
I've been three weeks ago a bug reported Freedome.
The subscription code no longer works for my activation Freedome, because I always had reactivated as soon as a new version.
In total I have to do this three times, and now can no longer activate.
So F-Secure one of these can Bog pick up please?
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Hello,
Sorry for my reply. But what does you mean about "report it still not open yet"?
With "no response by anyone from F-Secure Freedome team"? Or just stuck with "New"-title as category of report?
With my experience... I'm also with same situation about "not response". Any of my reports about F-Secure Freedome does not marked as readed/closed and any comments is missing.
I have experience with response by F-Secure Freedome team about one of first feature requests (it was probably around start and maybe F-Secure Freedome was with time for answering about first requests or reports. but with my situation... just with one feature request).
Anyway.... it's not clearly about "if anyone read reports or not", but with "a little be same" situation about F-Secure ULAV... I have experience about multi-response for some of critical situations/reports and also some of "troublepoints" goes be fixed (and some of them... stuck with situation, which was reported). So potentially it's can be under "attention" by team. But.. of course... with FS Protection there design much better.
Sorry again.
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Hello,
Sorry for question...
But how you can tag (any of triggers) about "opened or not" by someone from F-Secure? Does it should be visible in somewhat place ?
Or maybe you mean filters about "Show My Feedback" and "Show My Owned Feedback" (under list of reports)?
With "Show My Owned Feedback" - I'm also can't to see any of reports probably. And if there will be response too.
But with "Show My Feedback"... my created reports are visible (such as ... created with New-status, where does not have any of replies).
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Hi @FamousMarcel,
I have brought this to the respective person's attention again. They have replied back to you through beta.f-secure.com. Could you please check and let us know the update?
Once again, sincere apologies for the delayed response on this one.
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