Browsing Protection is not working on Google Search Result on Edge / Chrome

am_kt_hk

Hello there,

I observed that Browsing Protection is not working on Google Search Results, it happens since yesterday night (27/10/2023) on both of my PC and Laptop while F-Secure Total installed.

All browsers and FS Total are up-to-current, resinstalling the plug-ins nor browser fresh insllation cannnot solve the problem.

While Firefox is working well, and same issue are not hapending on MS Bing on 3 browsers, could F-secure engineers please check? Many thanks

Cheers,

KF

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Figure 01: Edge result - only sub pages are not rated

Figure 02: Chrome result - only sub pages are not rated

Figure 03: Firefox - all main and sub pages works ok

Firmy

Hello @am_kt_hk

Welcome to the F-Secure Community. Thank you for your post.

We have received similar reports about this issue, and there is an ongoing discussion at this link: https://community.f-secure.com/en/discussion/127345/browser-extension-problem

In other words, we are aware of this problem, and we will be releasing a new version of the extension.

Thank you, and have a good day.

Ukko

Hello,

Over the past weeks, I have encountered this or a similar situation some times with my beta installation. But, in my experience, after some time or restarting the browser, everything was fixed. That is, it was of some strange and incomprehensible state. It’s not entirely clear whether it has anything to do with Google's design or not. I actually didn't try to check this with Bing, Yahoo or DuckDuckGo at the time the problem occurred.

What is version of Browsing Protection extension in your browsers (Edge, Chrome.. Firefox is likely another build)?

Are you still able to reproduce the problem?

Thanks!