Best Of
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Re: How can I report a false positive?
@TVC15 thanks u! -
Re: How can I report a false positive?
Hello @QraiaCRM, On a Windows PC, open the app and tick on Scam Protection, then on the left hand side, tick on Submit a sample, and it will open to the page below. https://www.f-secure.com/en/suppor… -
Re: latest vpn update with hydra works for a bit, then internet dies...
At the time being lastest version of F-Secure(win/mac) is 25.8 and is still suffering of VPN issues at least in some installations.Next update(25,9,all platforms)will be published at the end of Septe… -
Re: Download of new virus definition fails
Hello @Steinway I'm on a Windows 11 PC. At the top right corner of the desktop app, tick on the person icon, from the drop down click on Log out, then relog back in using your account informatio… -
Re: How can I scan the computer ? There is a mistake
Hi, this is a known issue. Often it is possible to just try again and it will complete successfully. We have a potential fix in the next version (25.9) that should be out around the end of the month.… -
Re: FS Protection macOS releases (2025)
Release 25.9 beta 3 (build 66051) We are pleased to announce the availability of a new release of FS Protection for macOS. This update is available for download from My FS Protection and delivery to … -
Re: FS Protection macOS releases (2025)
Hi @66f2e490, we have made a few improvements in this area in the latest 25.9 betas. We would appreciate if you could re-test your use cases with the latest beta build and let us know if your issue i…