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How do I install .NET Framework 4.7.2?
How do I install .NET Framework 4.7.2? The Microsoft .NET Framework 4.7.2 is required to run applications on Windows environments. F-Secure products, such as F-Secure Total and Internet Security (as of release 17.6), will require this version of .NET Framework to be able to show the product user interface. Normally,…
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How do I remove a family member or a friend from My F-Secure group?
How do I remove a family member or a friend from My F-Secure group? * Log in to My F-Secure. * On the My F-Secure page, click on a sub-user that you want to remove from your My F-Secure group. The sub-user is now selected and is in the centre. * Click on the sub-user again to bring up a window with the sub-user's basic…
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Cleaning Temporary Internet Files folder in Microsoft Windows
Cleaning Temporary Internet Files folder in Microsoft Windows The Temporary Internet Files folder on Microsoft Windows computer systems contains files - such as images, HTML pages, executable and script files - that Internet Explorer has downloaded from websites visited by the user. Sometimes the F-Secure product may…
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How do I uninstall F-Secure products using the Uninstallation Tool for Mac?
How do I uninstall F-Secure products using the Uninstallation Tool for Mac? The Uninstallation Tool for Mac removes F-Secure products from your computer. Note: You should only use the Uninstallation Tool as a last resort, in cases where the normal uninstallation method fails. * Log on to your computer with administrator…
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How do I uninstall F-Secure products using the Uninstallation Tool?
How do I uninstall F-Secure products using the Uninstallation Tool? The Uninstallation Tool removes the following from your computer: * F-Secure Total * F-Secure Internet Security * F-Secure Freedome VPN * F-Secure ID Protection * F-Secure Total Beta (fs protection) Note: You should use the Uninstallation Tool as a last…
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How can I submit samples to F-Secure?
How can I submit samples to F-Secure? You can go to our Submit a Sample (SAS) page if you would like to send us anything suspicious that you encounter online. Sample submission is analyzed by our analysts and our databases are then updated if necessary. Note: Some F-Secure products, such as F-Secure Total, include their…
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How can I find out what F-Secure product and version I am using?
How can I find out what F-Secure product and version I am using? If you need to know the name and exact version of your F-Secure product, follow the steps provided in this article. On Windows There are two ways that you can access your F-Secure product on Windows. * Select the F-Secure product icon from the task bar, or…
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How to uninstall F-Secure security products on an Android device
How to uninstall F-Secure security products on an Android device Follow the steps below to remove F-Secure security product from your Android device: * On your Android device, open your device's Settings. * Tap Apps & notifications. * Select the F-Secure product you want to uninstall from the list. * Tap Uninstall. The…
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How to uninstall F-Secure security products on an iPhone or iPad
How to uninstall F-Secure security products on an iPhone or iPad Follow the steps below to remove F-Secure security product from your iPhone or iPad: * On your iPhone or iPad, locate the F-Secure app you want to remove. * Tap and hold the F-Secure app until it starts to wiggle. * Tap the X (cross) at the top-left corner…
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How do I collect quarantined files?
How do I collect quarantined files? In the event where you need to submit quarantined files to our analysts for further investigation, follow the steps below. * Log on to your computer with administrator rights. * Download the F-Secure Quarantine Dumper tool:…
