Best Of
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Re: Antivirus database not update
Hi, unfortunately, since F-Secure Total version 19.5 (released in March 2024) macOS Big Sur is no longer supported. Your product cannot update the databases because we no longer publish database upda… -
Re: F-secure blocking other anti-virus apps
Hello, thank you for your reply to my post. This is how the pop-up window looks. Something must prompt for this window right? I will try the link you suggested, and will come back here if successful … -
Re: MacOS update button doesn't work
I'm sorry, but F-Secure no longer supports your version of MacOS, the supported versions are: https://help.f-secure.com/product.html#home/total-mac/latest/en/concept_13BD6B171A434F1C83758688C2A3… -
Re: Why does my F-Secure on an Apple MacBook Pro not perform the update recommended and actuated?
Hi, which macOS version and product version are you running? It could be that you are running an outdated version of our product that no longer receives updates. Current F-Secure products support ver… -
Re: FS Protection macOS releases (2025)
Hello! 25.10 beta program had ended. The version has reached general availability in production. Thanks everyone for participating! We will continue updating this thread with the next beta version re… -
Re: My Security Cloud won't connect and Virus database is out of date
You posted to beta community but this appears to be about the paid product. There have been server updates during 2024 and your app is so old that it's most likely trying to connect to old decom… -
Re: v25.6 (Ziggo Safe Online/OEM) - Sentry_Temp folder consumes 31GB
I checked our bug ticket situation, there is still ticket open about this. It appears that this happens only in situations where computer is sleeping/hibernating in a certain pattern. You could try t… -
Re: Miten tilaus uusitaan vähemmälle laitemäärälle?
Kiitos, yritän saada tuon tunnistautumissovelluksen takaisin toimintaan. -
Re: Tilaus S48669498
Hei @HeliT! Kiitos viestistäsi. Pahoittelen ongelmia maksamisen kanssa. Tarkistin tilauksesi, ja sitä ei ole vielä maksettu. Laitoin kuitenkin tilaukseesi nyt pari viikkoa lisäaikaa, niin suojaukset … -
Re: F-secure blocking other anti-virus apps
Hello, It may also be helpful to see listed F-Secure app as well. And perhaps display an F-Secure pop-up window prompting you to log in. However, without further 'troubleshooting' or a deep…
