TP 99.5 Virus Definition Not Updated?

Senior Advisor

TP 99.5 Virus Definition Not Updated?

Hey Guys,

 

It seems that I have an issues here, it seems like I did not have the latest Virus Definition Updates.

 

My TP 99.5 did not seems to do any downloading of virus definition updates updates for the past 2 days.

 

I check back via the dbtracker.

 

http://www.f-secure.com/dbtracker/

 

It does not tally up.

 

How come???

1 ACCEPTED SOLUTION

Accepted Solutions
Former F-Secure Employee

Re: TP 99.5 Virus Definition Not Updated?

The aquarius update that should currently be in the channel should be 2013-12-08_02. Please do note that the dbtracker is not in sync with the Beta update channel, but it displays the updates currently in the production channel.

 

There should be a new aquarius update still during today.

46 REPLIES 46
Scholar

Re: TP 99.5 Virus Definition Not Updated?

Same problem here.

Former F-Secure Employee

Re: TP 99.5 Virus Definition Not Updated?

Hello,

 

Could you guys try to hit "Check now", do you get new updates?

 

There seemed to be minor hickups on the backend, but should be flowing now again properly.

 

Scholar

Re: TP 99.5 Virus Definition Not Updated?

OK here now. Thanks.

Senior Advisor

Re: TP 99.5 Virus Definition Not Updated?

Hi,

 

3 days in a row without any updates. Well here goes... I've got only Hydra & Gemini Updates.

 

Nooooooooo.........!! Server Error!

 

2013-12-06 11:03:29.060 [044c.6908]  I: Downloaded 'F-Secure Gemini Update 2013-12-05_01' - 'gemdb' version '1386237416' from updates-tp.sp.f-secure.com, 4606191 bytes (download size 3806 bytes)
2013-12-06 11:04:16.349 [044c.0724]  I: Installation of 'F-Secure Gemini Update 2013-12-05_01' : Success
2013-12-06 11:04:50.022 [044c.4120]  I: Downloaded 'F-Secure Hydra Update 2013-12-05_04' - 'hydrawin' version '1386261649' from updates-tp.sp.f-secure.com, 11159019 bytes (download size 5922269 bytes)
2013-12-06 11:04:50.990 [044c.049c]  I: Update check failed. There was an error connecting updates-tp.sp.f-secure.com (Server error)

 

2013-12-06 11:46:59.137 [044c.049c]  I: Update check failed. There was an error connecting updates-tp.sp.f-secure.com (Connection failed)
2013-12-06 11:48:01.049 [044c.049c]  I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-12-06 11:48:09.342 [044c.049c]  I: Update check failed. There was an error connecting updates-tp.sp.f-secure.com (Server error)
2013-12-06 12:07:46.358 [044c.049c]  I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-12-06 12:08:07.919 [044c.049c]  I: Update check failed. There was an error connecting updates-tp.sp.f-secure.com (Server error)
2013-12-06 12:20:55.739 [044c.049c]  I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-12-06 12:23:16.717 [044c.049c]  I: Update check failed. There was an error connecting updates-tp.sp.f-secure.com (Server error)

Oh Man.

Senior Advisor

Re: TP 99.5 Virus Definition Not Updated?

It seems like the main server is fumble again.

 

Can you guys check again?

Senior Advisor

Re: TP 99.5 Virus Definition Not Updated?

Hi Tomi,

 

I can't seems to get any Aquarius Updates.

 

I saw 1% download and stop right there and it gives "Server Error!"

Scholar

Re: TP 99.5 Virus Definition Not Updated?

I do not get a server error but I do not think my Aquarius updates are up to date. This morning I only had a Deepguard and Hydra update.

Superuser

Re: TP 99.5 Virus Definition Not Updated?

Hmm... This is worrying.  Seems I haven't had an update for many components for several days.  Will report to beta team, but I don't fancy waiting until Monday for an answer.  May have to switch to another product.  Smiley Sad

 

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Superuser

Re: TP 99.5 Virus Definition Not Updated?

To make matters worse, I've just made the mistake of uninstalling and reinstalling the product, and now cannot get updates at all.  This renders the product unusable.

 

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