Hi @elar !
Sorry for the delay; I noticed that your post was in the wrong board, so I've moved it to the correct one where you'll get a reply more quickly. Have you solved the issue somehow, or are you still looking for our help?
Have you turned on the Safe contacts -feature?
You can see which calls and messages Safe contacts has blocked in the block history.
To view which calls and messages Safe contacts has blocked, follow these instructions:
1. In the main (F-Secure) view select Settings.
2. Select Safe contacts from the settings selection list.
3. Select Show block history.
If this is not the case, though, I suggest you submit a support ticket to us, and we can take a closer look at the problem.
The issue persists:
I had Safe Contacts on with no blocked #s.
I turned Safe Contacts OFF. Incoming calls are still blocked at locked screen.
Any other ideas?
If you remove Mobile Security application, does the issue still persist?
Remember to check the Subscription key from Mobile Security ->More->About view before you uninstall the app so you can activate the client after reinstalling.
This topic has been closed due to inactivity. If you would like to discuss this topic further, please start a new post.
You can reference this topic in your post by adding this link:
Visit the Community
Check our Forums or How-to & FAQs for advice or answers
View User Guides
Refer to our getting started guides and product manuals
Talk to our Support agents and get answers to your questions