Good to re-check if F-Secure solution is installed under your laptop.
For example, under list of installed applications (possible to use tips by OS about 'how to get such place').
If your experience about F-Secure SAFE -> does such words ""I did apply to add it but still dont know"" about My F-Secure Account portal? Or your experience about installing it under laptop and not visible any F-Secure logos.
Some of Knowledgebase-articles about help with installation: