CHAT support times-out / disconnects before a technician responds. I have tried in Windows 7, Windows 10, OS X and iPad, using IE 11, Edge, Chromodo, and Safari. I have the trial subscription. Am I limited as to the number of support requests until I have a regular license?
You may find the timings for the chat support in this page.
As seen in the page, the support timing for chat for Global English is: Mon-Fri 6-16 (GMT).
EDIT: changed username
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