Is CHAT support down?

Formermember05
Posts: 13
CHAT support times-out / disconnects before a technician responds. I have tried in Windows 7, Windows 10, OS X and iPad, using IE 11, Edge, Chromodo, and Safari. I have the trial subscription. Am I limited as to the number of support requests until I have a regular license?
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As I recall, I was trying to CHAT on Friday morning. But I will try again on Monday.
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I was able to connect from all devices this morning (Sunday).
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