Chrome Browser extension is extremely slow

MaxRadin Posts: 3 New Member

November 2017 in Web Browsing

I'm using Chrome Version 62.0.3202.94 (Official Build) (64-bit) on Windows 8 with Xfinity cable and the lag with F-Secure browser extension enabled is painfully slow. If I turn it off, no problem. What is the issue? 

thank you

Max Tomlinson

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Comments

• 

  Ukko Posts: 3,962 Superuser

  November 2017

  Hello,

   

  Sorry for my reply.

   

  Maybe good to know some more points:

   

  -- does it troubles with loading pages or just browser work? Or something else.

   

  Generally -> possible to do fsdiag and then try to contact direct F-Secure Support Channels for proper advice:

  • https://community.f-secure.com/t5/Common-topics/How-do-I-create-an-FSDIAG-file/ta-p/18190
  • https://www.f-secure.com/en/web/home_global/contact-support

   

  Maybe some other experienced Chrome users with abilities to create some suggestiongs.

   

  Thanks! 

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• 

  jmeurs Posts: 1 New Member

  November 2017

  Also on a Mac this extension makes Chrome extremely slow.

  1 1Like Awesome
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  MaxRadin Posts: 3 New Member

  November 2017

  Also happens with Firefox. If I turn browsing protection off, speeds are fine. If I turn it on, I get serious lag. 

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• 

  MaxRadin Posts: 3 New Member

  November 2017

  UKKO- thank you. I have contacted support.

  Max 

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