Exceptionally slow connection speed

Hello,

Sorry for my ask;

Do you mean that even "VPN is disabled and not turned ON" (but downloaded/isntalled) - your normal network connection with troublels?

Or do you mean that there not expected that with VPN there will be "less network connection speed, than with your default-setting"?

If second one -> Of course, it should not be valid for all of VPN-settings (since there can be tweaks, ticks and tricks);

But certain F-Secure Freedome Knowledgebase with some articles about:

-> General point: https://community.f-secure.com/t5/F-Secure/Why-does-my-Internet-connection/ta-p/81927

-> Troubleshooting point: https://community.f-secure.com/t5/F-Secure/What-do-I-do-if-my-network/ta-p/81428

Maybe you able try different VPN-locations - what if some of them can be with proper view for you;

If not - maybe there will be normal and good official response with workdays (or you finally reach response from F-Secure Support Channels - if by "consultant" there means this);

Also maybe there will be more good explanations, tips or advices from experienced F-Secure Freedome (or VPN) users;

Sorry for my reply.

Thanks!

---

@Joe86 wrote:

I have tried all different settings and it has not made any improvements. As for changing the location that kind of defeats the purpose of it. This was advertised as a fast vpn service and it's actually just not the case. 

---

Hello,

Maybe with workdays there will be proper official response from F-Secure staff;

Since - I'm only F-Secure user and my suggestions just as 'my own' opinion;

There was also such topic: https://community.f-secure.com/t5/F-Secure/Freedome-has-extremly-slow-speed/td-p/95670

I not sure - what if F-Secure Freedome Team did not use all available/reasonable tweaks and improvements for OpenVPN configuration (or even certain server's configuration); It will be strange;

Or there another certain trouble based on something else (their official Support channel as Chat still not useful for you?)

And sorry for ask - just interesting - but where it was promoted as

"This was advertised as a fast vpn service"

I tried to search it briefly (but ?!)

Sorry for my reply.

Thansk!