I have repeatedly received messsages that my subscription is about to expire.
I checked this and found that I have valid subscription until 2019.
My policy, through Virginmedia, supposedly covers 5 devices. A few months ago, my partner received these messages on her phone and decided to renew independently.
Now, according to the F-secure app, I have not protection on my laptop or phone.
I want an answer to this issue.
How can this issue occur? Is it an issue of the interface between Cleverbridge and F-Secure?
If as it appears, I have been left without any protection, I want a refund.
I also want a refund for my partner's wasted policy, which appears to have been solicited fraudulently.
SORT IT OUT!