XFENCE checking for update error

Hello, 

 

When i try to check for updates always an error occurred with the notification "Update Error! An error occurered in retrieving update information. Please try again later." 

This happens on my MBP and my iMac.

Any help would be highly appreciated.

 

Thanks,

 

 

chrisbuchholz

Best Answer

  • pajppajp Posts: 74
    Accepted Answer

    Hi,

     

    thanks for your post. It appears a change in our CDN had temporarily purged the content from the web frontends. I have now fixed the issue, and, assuming you have version 1.6.6 already, your XFENCE should now report that you have the latest version. Smiley Happy

     

    Please let me know if you have any further issues.

     

     . -+ Rasmus

Comments

  • ShivaVikaShivaVika Posts: 2

    Hello Rasmus,

     

    thank you so much for the speedy reply. 

    The updating process is working fine again on both.

    But in the menu bar of my iMac  a second Xfence icon suddenly appeared, as if I had installed xfence twice. One is disabled and can not be enabled by me.  How can i get rid of it without to have uninstalling xfence completely? 

    And how can such a thing happen? I have never experienced before the icon of an app in the menu bar twice. 

    And what means " .-+ " Smiley Very Happy

     

     

    Viktoria

  • pajppajp Posts: 74

    Hi,

     

    Do you still have two XFENCE icons after a reboot and/or logout/login? Or can you reproduce the issue in anyway?

     

    If yes, could you please file a bug report at https://beta.f-secure.com so that we can follow up on it and gather some more diagnostics?

     

    Thanks!

     

    > And what means " .-+ "

     

    It's a long story. Smiley Happy

     

     - Rasmus

     

     

    Ukko
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