Weird subscription and NO SUPPORT AVAILABLE
I'm on the East Coast. Your help page with phone numbers says it is open at 9AM and all times are local. It's 9:30 on the East Coast and I get a "sorry we're closed". No chat either. This is quite sloppy. Really bad.
I have an account. The app says the sub runs to mid-August 2017 but when I log into my account here it says to the end of June 2017.
I had the app installed on my previous Android (the app is on my computer as well). That Android is gone. I want to install it on my new Android phone...but I cannot log in. I get, no accounts available. And when I try to ask for a new pwd I get a weird error message on the phone.