SAFE fails to delete Trojan downloader
Hi, F-Secure SAFE fails to delete something apparently called W97M.Downloader. It does however delete malignant files, ALMOST all of them, that's about 150-200, 2-4 per minute. Once that is done I get about an hour of working freely with the computer before the process, which takes a couple of hours, starts all over. I've run all the tools available to me and routinely get the "all clear" message - which is obviously incorrrect. Most annoying of all is maybe that F-secure shoots a window saying "malignant file found" and "you have new notices" fore EVERY one of the deleted files found.
For the files not deleted, 1-3 out 150-200, I'm told that I'm not authorized to remove them or that they are protected.
What can I do to get rid of this crap?
Any help appreciated!