Initial full system scan

AllenAllen Posts: 3
in Home Security Beta Programs

I just started the beta and ran my first full system scan. It took quite some time and is understandable. My problem came up when I got to 45020 files scanned. It just sat there for way too long. I stopped the scan and only then did it start the cleaning process. No problems other than that.

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Answers

  • MJ-perCompMJ-perComp Posts: 1,098

    Please open a support case and provide a fsdiag with it. these are rare situation which must be investigated to improve th eproduct. Thanks for your help.

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  • guitarplaynmanguitarplaynman Posts: 5

    Also, if you can remember, was the scan going through system files or program files?  System files can tend to hang up.  Especially if you need to defrag =)

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  • AllenAllen Posts: 3

    Thanks for the replies. It was scanning the virtual PC XP mode file on my second hard drive.

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  • AllenAllen Posts: 3

    Thanks for your reply. I have submitted the FSDIAG file to support.

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