F-Safe anti-virus product

I just purchased a new one-year F-Safe anti-virus program and would like to know: 1. Why it does not function in Safe Mode with Networking, 2. Why F-Safe does not seem to provide any email address for customer support, 3. Also, F-Safe uninstalled my existing Pand Antivirus and Microsoft Security Essentials program but left my free Malwarebytes Anti-Malware, Wise Registry Cleaner and CCleaner intact. Is this unusual or SOP? Thanks!

Comments

  • Ukko
    Ukko Posts: 3,611 Superuser

    Hello,

     

    Sorry for my reply.

     

    I think that potential reason about Safe Mode is... that if F-Secure will be randomly a trigger for trouble with system... so you able to load Safe Mode and get proper ability to do something.

  • lilharu
    lilharu Posts: 3 New Member

    Thanks so much for your prompt and helpful response.

  • lilharu
    lilharu Posts: 3 New Member

    Thanks for your response!

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