refund please

this product does not seem to work. i cannot watch british catch up tv or get on the national lottery website. it also slows my internet speed from 300mbs to 15mbs. i would therefor be grateful if you could let me know how to get my money back


Best Answer

  • LakshLaksh Posts: 4,430 Community Manager
    Accepted Answer

    Hi stevew,


    From your records, we see that your refund issue has been resolved. If you still have any issues, please feel free to contact us.


  • I have hade Freedom for less than one week when I found out it didn't work with Bittorrent I had no use for it . My account shows I am on the trial period but I paid for it and got a registered ID # xxxx-xxxx-xx** I can give you the entire number if you wish I would just like a refund please


    EDIT: Removed License Information

  • LakshLaksh Posts: 4,430 Community Manager

    Hi @kev6688,


    If you have purchased Freedome, please get in touch with our Support team for a refund.

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