Antivirus 2012 upgrade

louise
louise Posts: 1
in F-Secure SAFE

I have just updated to antivirus 2012 from 2011 why is the new symbol stuck on upgrading? - lots of features aren't working!

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  • MJ-perComp
    MJ-perComp Posts: 1,101 Superuser

    maybe the system needs one or more reboots and some time. Also there was just a service release which might have interfered with your setup...

     

    BR

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  • flogger
    flogger Posts: 35

    Hi. Try to leave your computer turn off for 2H or so. By the way, what such features are not working? 

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  • nayan007
    nayan007 Posts: 48

    If the same problem persists after rebooting,then uninstall it and try to install it again and after install make sure to update it online.

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  • 2eemeli
    2eemeli Posts: 99

    Hi,

     

    one question,

     

    can you open the User interphase from the launch pad?

     

    If no uninstall reboot and make a new installation.

     

    One note the Anti Virus is working just UI is broken when you have this state.

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