BCool

Gillimarie · April 2016

Can you tell me how to remove BCool from my computer (Windows 10) It is not listed in the APPS to remove manually. I have tried to find it as an extension in Chrome, Internet Explorer and Edge and it is not in there either.

Suggestions would be gratefully received.

Simon · April 2016

Have you looked in Control Panel > Programs to see if it can be uninstalled from there? If not, then try one or both of the following:

http://www.bleepingcomputer.com/download/adwcleaner/

http://www.malwarebytes.org/

Gillimarie · April 2016

Thank you for your reply. It is definitely nowhere in the programmes/apps as I am familiar with how to uninstall items manually using these pages. I will have a go with the other items you have recommended. Thank you once again for taking the time to reply.

Gillian

Chameni · April 2016

Hello Gillimarie,

The Bcool pop-up problem can be fixed easily by uninstalling the unwanted toolbar and extension from your computer and web browser as advised by @Simon. However since the issue persist, you can always contact our support team in order for us to help you further.

Thanks.

BCool

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