code stopped working after update

hi

I bought freedome 6 months ago. It's working great with windows 10  but with my android tablet something is wrong.

i have new freedome version 2.0.27.2877. After updating to this  version , my vouchercode stopped working.

Only app security is on.

I'm using acer iconia B1 A71 tablet, with android version 4.1.2

 

There's this text:give code or buy new one.

I have'nt even used half of my lisence.

Comments

  • LakshLaksh Posts: 4,442 Community Manager

    Hi hra_heinamaki,

     

    May I know if this is a single license or a multi license code? Are there only 2 devices using this code at the moment?

     

    May I know how did you purchase your F-Secure Freedome code?

  • It is a multi license code,  3devices/ 12months.  3 different devices are using this product at the moment. Pc (windows 10),  tablet ( android) and mobile phone (android). 

    I bought it from f secure  web site.

     

  • LakshLaksh Posts: 4,442 Community Manager

    Hi hra_heinamaki

     

    Have you tried to use the same code to validate it on your android tablet? Do you see any error when you try to enter the code?

This discussion has been closed.