Forum language: EN | FI
Dear Sir, i have a Nokia E-7 and i am using F-secure Anti theft from last year. but now i forgot the security code. My Trusted no. is XXXXXXXXXX and email id is [email protected] Pls help me out as i cannot use another sim card in that
I edited your personnal details out.
Kindly refer to AniaC's post to contact Support, reset security code cases have to be handled outside of the F-Secure Community.http://community.f-secure.com/t5/Mobile/Forgot-lost-your-security-code-Read-this/td-p/7439For alternative way to unlock your mobile, refer to the following post:http://community.f-secure.com/t5/Protection-Safe/f-secure-mobile-password/m-p/11397#M2688Thanks.
how i can SMS to device for unlock as per ur instruction
You are only able to reset your phone with the SMS from the Trusted Number you had created earlier in the Anti-Theft software. If you have not created one, kindly proceed to contact our support in order to reset your Anti-Theft lock code.
I have an e5-00 phone.
Mobile security code is active now and i can not use my phone.
I tried to send #UNLOCK# message to my trusted phone, and a message with instructions was sent to my trusted phone. But then i couldn't solve my problem.
In the message that came to my trusted phone, it mentions some instructions about the solving method. At the end of the message there is a reset code:
From my trusted phone i tried to forward this code to my locked device but nothing happens.
I sent this codes:
1- All of the message with instructions,
2-Only code like this--> #RESET#UGWF/ue+sgPM3..........H4=
3-Only code like this--> UGWF/ue+sgPM3..........H4=
Where is my mistake guys? Is there anyone can help me?
If you have followed the instructions but that doesn't work, you need to contact support:
What kind of message are you receiving? Are they related to F-Secure?
Did you try to follow the instructions provided above?
Please refer to my replies above. We unfortunately cannot help with this type of problem in our community.