My Freedome subscription code is no longer valid
This is written on F-Secure's Community: "Protect your identity! Please remember that this is a public forum and it is available for anyone to view. Therefore, you are strongly advised not to post personal details such as phone numbers, email addresses, or security / subscription codes, as this could lead to your privacy being compromised."
Even though that my problem is related to a subscription, I was ordered to come here to this forum to state my Freedome problem again, in public, even though I had previously used your Support form to write to you.
I assume then that the Support form is useless, so I think you should remove https://www.f-secure.com/en_US/web/home_us/support/support-request from your website, making your users' life difficult by making them register on this forum instead and making them writing everything in public.
My problem: Freedome updated itself, and when it restarted, I got a message stating that my code is invalid.
EDIT: Removed the picture as it contained Personal information.