F Secure Pop ups

paul999 · July 2015

My F Secure is set to process unwanted files automatically but still "Pops up" to say it is doing something which means I have to acknowledge it rather than it process the files in the background. I can't see a setting to change this. It happens so frequently I'm thinking of changing. Could anyone help please? I run W10 on an Acer Aspire. Many thanks!

Simon · July 2015

If you're getting very frequent pop-ups as you describe, this suggests that there may be a lot of malware on the machine, or some that F-Secure cannot remove. Do the pop-ups relate to the same thing each time? I've been running FS for several years, and probably only see a pop-up once or twice a year.

If you open the UI and go to Settings > Virus Protection, you should see links at the bottom to 'View Removal History' and 'View Quarantine'. Have a look at those and see if the same items keep appearing,

It may also be worth running a scan with something like Malwarebytes as that can find and remove some types of adware and PUPs (Potentially Unwanted Programs) which FS cannot.

paul999 · July 2015

hello Simon,

many thanks for your suggestion, I ran the free version of Malwarebytes and since then, touchwood, the pop ups have stopped - was it simply therer were items F Secure could not remove that MB could?? Many thanks for your very helpful advice,

Simon · July 2015

It's possible, as F-Secure isn't designed to remove adware or certain, non-virus, but 'nuisance' type programs. MWB will find these, so it's not a bad idea to have that on board as well, as it will run happily alongside F-Secure.

paul999 · July 2015

well it worked and I am very grateful for your advice Simon, many thanks indeed. Cheers, Paul

F Secure Pop ups

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