Maximum number of activations reached! 0 devices in use.

Fubar
Fubar Posts: 1
in F-Secure VPN

Cannot use Freedome anymore after factory reset of my device. Freedome is bitching I have too many activations. In reality 0 devices have Freedome installed with my product code at the moment.

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Comments

  • Ben
    Ben Posts: 2,641 F-Secure Product Expert

    Hello Fubar,

     

    Currently every installation counts as a device. Our team is working on a better solution for reinstallation scenarios.

    I'll send you a private message on that matter.

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  • zimbu
    zimbu Posts: 1

    Just noticed an issue with this, have 1 device in use, cant add another one. 

     

    Could i also get some help with this. 

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  • MPro
    MPro Posts: 1

    I`m also using only one iMac but have the same issue. Help please.

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  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi MPro,

     

    May I know if this is a single license code or a multi license code? How did you purchase this code for the Freedome product?

     

    Could you please provide us a screenshot of the error message in order to check further?

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  • Mpro1
    Mpro1 Posts: 1

    PM sent to Laksh.

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  • alexolma
    alexolma Posts: 1

    Same problem here. Where can I send my code? I activated it only on one device.

     

    Thanks

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