FS Protection Windows client - security failure

mariushek Posts: 4 New Member

June 2015 in Home Security Beta Programs

Hello,

 

I have update problems. I was noticed that before (SAFE_BUG-00448, SAFE_BUG-00498,..), but now i haven't fedback on beta account.

At this moment fs reported security failure, computer is not protected - see below.

I have 3 fsdiag files (the last from 04.06.2015). Where could I send them?

I hope to fast answer.

I will try to re-install fs.

 

 

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Comments

• 

  Simon Posts: 2,667 Superuser

  June 2015

  Sorry if I've misunderstood you, but you can send the FSDIAGS in a bug report via the Beta Portal:
  
  https://beta.f-secure.com/login.html

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• 

  mariushek Posts: 4 New Member

  June 2015

  ...but now i haven't fedback on beta account.
  I try:
  beta.f-secure.com/home.html -> FS Protection -> and i see only form " FS Protection FS Protection survey - Antitheft feature "

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• 

  Simon Posts: 2,667 Superuser

  June 2015

  I see what you mean, and I'm seeing the same.
  
  Maybe @Ville could enlighten us?

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  mariushek Posts: 4 New Member

  June 2015

  ... you need fill out the form, and then shall appear the feedback..
  
  Thank you for your response

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  Simon Posts: 2,667 Superuser

  June 2015

  Thanks for the tip! I don't use the mobile product so hadn't filled out the form.

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