FS Protection Windows client - security failure

Hello,

 

I have update problems. I was noticed that before (SAFE_BUG-00448, SAFE_BUG-00498,..), but now i haven't fedback on beta account.

At this moment fs reported security failure, computer is not protected - see below.

I have 3 fsdiag files (the last from 04.06.2015). Where could I send them?

I hope to fast answer.

I will try to re-install fs.

 

fs security failure.jpgfs updates failures - 1.jpgfs updates failures - 2.jpg

 

Answers

  • SimonSimon Posts: 2,561
    Sorry if I've misunderstood you, but you can send the FSDIAGS in a bug report via the Beta Portal:

    https://beta.f-secure.com/login.html
  • mariushekmariushek Posts: 4
    ...but now i haven't fedback on beta account.
    I try:
    beta.f-secure.com/home.html -> FS Protection -> and i see only form " FS Protection FS Protection survey - Antitheft feature "
  • SimonSimon Posts: 2,561
    I see what you mean, and I'm seeing the same.

    Maybe @Ville could enlighten us?
  • mariushekmariushek Posts: 4
    ... you need fill out the form, and then shall appear the feedback..

    Thank you for your response
  • SimonSimon Posts: 2,561
    Thanks for the tip! I don't use the mobile product so hadn't filled out the form.
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