Freedome app says connected to the UK but is stuck in connecting mode
My android app was okay until I updated it yesterday. Now it says it is exchanging packets of data with the UK server (from Spain) but it has been stuck on 'connecting' for hours and not moving on to 'Protection on' and the services I'm trying to connect to are not working.
I've tried uninstalling and reinstalling the app but it makes no difference. Trying to connect to another location, even Spain, is the same. I have a subscription, which it confirms is valid.
Does anyone know what can I do to fix this now?