Device reinstalls & management
I'm now using Freedome on Windows, Android and iOS and very much appreciating it on all platforms. It's the easiest to use VPN across all platforms! Fast, works well. Thank you for a great product!
As a technical user who reinstalls Windows and puts custom ROMs on my Android devices, I was wondering how Freedome identifies devices and if reinstalling the OS will cause Freedome will any problems in terms of activating against the new subscription model?
i.e., if I reinstall Windows and then reactivate Freedome, can it tell that it is on the same computer and not reduce my device count by one? Same thing with Android.
What if I replace a mobile device and want to move the license from my old device to the new one? What's the process for that?
Would F-Secure consider some sort of (optional) console to allow managemt of device activations?
I have the same issue : I have Freedome installed and activated on my 2 computers + 1 mobile phone (=3 licences) but I need to reinstall my computers.
So if I understood correctly, I will not be able to activate/use Freedome after the new installations, since my 3 licences have already been activated?
I have bought 5 licenses for Freedome. After a while i need to reinstall the software.
Reinstalled it and now i can not activate the software anymore due to problems with the activation code.
Can you please help me because i need this VPN service.
Iam glad i still have it on my other pc's but i can not use it now on my laptop and this is a bump.
Hope you can get in touch with me and that we can solve this.
Im having similar issues. I was using win 8.1 when i had to reinstall my PC. I had to return it to Windows 8, and then i installed Freedome back. After the upgrade to 8.1, it's not registering subscription anymore. I'm afraid it's a lisencing thing, but not sure though. I ha purchased 3 lisences, and currently using 2 of them on Iphone and Ipad. Please help me get my PC back to safe state.
Please help. June 2015 now maybe the world has changed.
1- I have 3 subscriptions. I remember seeing device management when I login. However I don't see anything about my subscription which is valid for ~ 1 more year....! I thought I could verify what devices are using my subscription and change or cancel one to replace it by a new device!
2- Is there a voucher for one device to try please!