Not working anymore, please help
Fede88
Posts: 5
Hello. I downloaded freedome (27€) because it was working properly with an Italian app which allows me to watch sky (Italian decoder) with an app called skygo. Skygo doesn't allow you to watch it if you're outside italy. In fact, at the moment I'm in Mexico and, I first downloaded the free app of freedome and I could pretend I was in italy and I could watch sky then it asked me to pay 27€ for one year. As I was enthusiast I downloaded it but from few days on, it says "you're not allowed to watch this if you're outside Italian territory" like if it sees I'm in Mexico so I THINK that this app is not working properly although it keeps on say "ON"
Thanks
Thanks
0 Like
This discussion has been closed.
Comments
I suggest you try switching which country it says you are in on the Freedome settings page, then take a look at a webpage such as www.whatismyIP.com which will hopefully tell you that you are in whatever country you picked.
Assuming this works, now change your country back to Italy, and refresh the www.whatismyIP.com page. It should change to Italy.
This will confirm it is working. (If it isn't, contact support)
Now try your streaming service. If it is still blocked, then thewebsite you are trying have blacklisted that IP address as "not really Italy". Bad luck. Try and get another IP address in Italy, and try again.
And if it works? Result!
I don't really know what to do.
Can anyone else help me?
Ok, so now I know that it's a phone you are talking about rather than a PC. Android or iPhone?
Is the internet working at all, when Fsecure is not running?
When you start Fsecure, does it prompt you to trust the application?
Is there any internet at all when Fsecure is running? On SIM data? On WIFI?
That means that I only connect my iPhone to Internet by wifi. When I turn freedome on it just goes on without asking anything.
Internet works obviously if freedome is on or off, it doesn't matter.
Bad luck then, as sadly the streaming service you are using, Skygo, has realised the Freedome IP isn't really a single person in Italy. This sometimes happens. What probably happened was too many people were connected from that IP, and they will have realised, and blocked it.
There are other websites that allow you to do the same sort of thing, but you'll have to find one based in Italy. Sorry.
What you could do, as a thought, is find an open proxy based in Italy, and connect to that via Freedome so that you are safe, perhaps. You might do best though, to ask a friend back home to let you set up a private proxy so you can watch things by connecting to that.
Just wanted to follow up -- have you managed to figure anything out? Has NKT's suggestion been of any help?
i am experiencing the same problem
iphon5 with iOS8 + freedome 2.0.6.1458
worked well during trial period
than i purchased it
and now not working
the reason IS NOT what was supposed in the previous posts, but the fact is that when we s3elect "ITALY" as location, the IP that is given is a SWEDISH one (seen useing web pages that show your ip location). of course under this condtions Skygo tell us we are not in italy, "because we are supposed to be in Sweden", wich is not italy... how can we ask F-Secure to fix it?
thank you
The problem is the Italy location Freedome is using. Before I used to watch RAI with Freedome set in Italy, now its not working anymore.
However, When you connect to Italy what does https://www.whatismyip.com/ say as your location?