Run scan it scans up to 545 files then hangs and you have to power off and start again.
Had spyware terminator running when F-Secure was installed but have since deleted it.
Should I reinstall F-Secure and try again ?
As a side issue Firefox has started freezing for no reason.
Any help apprieciated thank you
You can always run our Online Scanner to confirm the integrity of your machine if our products are not installed yet.
Could you give us more information on the hang your experienced?
Which operating system are you using? From which product (version) were you scanning?
Concerning your Firefox issue, is that related to our product?
Which version of the browser are you running?
PS: @AJDaz I moved your post the the most relevant board.
Hi its windows7 home premium and I think the firefox is something else.
Computer works fine until you run F-Secure scan - gets so far with the scan and then it freezes up.
You have to power off and re:start the computer.
Will run the online scanner now to see what happens.
Google is your friend.
The free version will do.
It still sounds like there's some sort of conflict there to me. Do you have any other security software installed on the machine?
You could try a complete removal of F-Secure using the uninstall tool below, then reinstall, but I think I'd be tempted to submit a support ticket with an FSDIAG, so the tech guys can have a proper look and see what's going on.
Yes tried it all and it still freezes up.
Uninstalled completely off my computer.
Ran the reccomended CCleaner.
Then Ran the online scanner but this froze after about 45%.
Im sure it runs well just not for me and unfortunately do not have time to wait now.
Therefore have completely uninstalled all the F-Secure Software and going back to my original software.
Virgin reccomended I use it and it did seem like a good solution to consolidate it into my Virgin account.
As I am going to use my original software can you please delete my subscription as I cannot see
on your web page how to do it.
Thanks for everyones help, if you can delete me now that would be good
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