Problems going to 2012 Beta
As instructed in the e-mail about the transition from the Technology Preview to the 2012 Beta Test, I uninstalled the TP before running the Beta Installer. It informed me that Internet Security had installed, but Online Security had failed. Reinstalling did not help, so I downloaded the Uninstall Tool and did a complete removal, then tried to install Beta 2012 again. This time Internet Security failed to install, though Online Security succeeded. Attempting a reinstall did not change anything.
For now I have reinstalled my old ISP-supplied version of F-Secure, but I'm still interested in the Beta Test.
Should I wait for version 37?
Well, now I have a fresh problem. I tried to install release 37 and the installer is telling me that my subscriptions are used up. Apparently it is treating each of my installation attempts as a different computer. Now it is telling me to release an existing subscription, but I can find no way to do that and regular tech support says it's a beta so they can't do anything about it.
Now who do I contact and how?
bardok206 Posts: 9
I quote a message from an e-mail from f-secure
In case you need to reset your subscriptions (eg you have used all three subscriptions and you would like to re-install the software they of the computers), you will need to release the subscriptions to Entering the subscription key by using this form: