No Subscription key
I have been watching the subscription countdown calendar for a couple of weeks so I thought I would re-new on line as usual- for last 3 years. Anyway it would not recognise my current key, triple cheked no change. I rang the help line number & got this guy in California USA. I allowed him to take control of my laptop - a bit nervous there- anyway he told me- I could see him doing it- he told me I had 171 TROJONS on my laptop and it would stop working very, very soon. He said for about £350 he could fix it for a liftime.. He needed paying then or in the next month. I SAID I COULD NOT AFFORD IT. Anyway after a while he decided to log out and finished the call. He also said a lot of my stuff had stopped working. Afterwards I ran an FS security check or whatever you may call it. I took a while and reported ther was nothing wrong with my laptop. Does all this seem right or not.???? By the way I have paid as a new subsciber but it still says I have 3 more days to subscribe, I have done the dowload but the reminder is still there, I have entered the new key but it still says it is incorrect??????