Trojan not removed

My F-secure scanner finds regularly the following virus:
GEN:[email protected] (and some more letters)

F-secure does not remove the virus (if it is one), but goes on detecting it.

My computer runs on Windows 8.1

I am an F-secure user via the Dutch provider www.xs4all.nl

 

Regards, Aike van der Hoeff

Best Answer

  • AikevanderHAikevanderH Posts: 6
    Accepted Answer

    Thanks to everyone who wrote messages and tried to find answers.
    I tried a couple of solutions, but none of them worked, and others were too complicated (in my opinion).
    Yesterday I decided to re-install Windows 8.1. First 8.0, then updates and then on to 8.1. All is clean now.

     

    Regards, Aike van der Hoeff 

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