Mobile Subscription - Site Certificate problems
Hi
Trying to buy the F-secure mobile for my andriod device. I get the following error message - There are problems with the security certificate for this site.
When I "view certificate" - The name onthe site does not match the name onthe certificate
Issued to
Common name: *122.2o7.net
Organisation- Adobe Systems Inc
Organisational Unit - Adobe Marketing Cloud
Serial number 05:27:AB:38:11:F0:85:A5:F6:51:4D:3E:2F:9B:2B:0B
Issued by
Digicert High Assurance CA-3
Organisation
DigiCert Inc
Organisational Unit
Issued 08/03/2013
Expires 11/05/2016
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Not sure I'm wanting to use my card details if I'm getting this kind of message. Well no. I am sure I don't want to use my card details.
Please advise.
Comments
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Page info -
f-secure mobile cart
address -
https://www-stats-o.f-secure.com/b/ss/fsecuremobile/1/h.23.6-ns/0
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Hello Nfmueller,
Could you precise which page/website is redirecting you towards the page with the certificate issue?
You can subscribe normally without problem through our website.
http://www.f-secure.com/en/web/home_global/mobile-security
or even try it for free http://www.f-secure.com/en/web/home_global/mobile-security#trial
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Hi @nfmueller ,
While you're waiting for a follow-up response, I've moved your post to the correct board.
Have a great weekend!
// Chrissy
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If you go directly to the link Nfmueller posted: https://www-stats-o.f-secure.com/b/ss/fsecuremobile/1/h.23.6-ns/0 you'll get a certificate error.
Does the payment process at any time go to this site? Or is this an alternative site for purchase? Or what is it?
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Chrissy - Thank you.
Stephan - what exactly were you trying to reproduce if you don't know what device I use? My phone settings (date/time)...how would that have any relation to site certificates?
Nikk - Thank you! I am really quite shocked that this issue is not being taken seriously. I am wondering if there is a lack of knwledge as to what site certifacates do...and what it means if they are not correct? I mean...this is f-secure...a company I have always held in incredibly high esteem. I'm wondering what Mikko would think of this?
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Being weekend now they probably won't be back until next week (Ben & Stephan)
To their defense I think they were trying to verify from where you initiated the purchase. Was it from http://www.f-secure.com/en/web/home_global/mobile-security ? or did you initiate the purchase from a different site, if so which one?
Your phones date/time settings does have importance for the certificates Valid From and Valid To settings. But the certificate problem with https://www-stats-o.f-secure.com/b/ss/fsecuremobile/1/h.23.6-ns/0 seems to be a different problem.
As page info you mentioned "f-secure mobile cart". When googling that I only get one hit:
http://www.xmarks.com/site/f-secure-mobile.asknet.com/cgi-bin/addcart The link on that page then leads to:
https://f-secure-mobile.f-secure.com/cgi-bin/addcart
Just trying to brainstorm here, so we can rule out any confusion.
If you answer these questions they probably can help you better.
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Hello nfmueller,
Apologies. When you posted your message, I quickly checked an Android test device, entered the purchase flow and did not receive an error.
That's why I asked for those details.
We did however find the problem and are currently fixing it.I'm still curious how you ended up with this URL/error.
Could you please let us know how you ran into this problem?Best regards,
Stephan
Cheers Nick 