PSB Workstation Security 10.00 build 192 due to expire

In 14 days, it is 2 November now, my product, installed by my computer technician, is due to expire and I cannot get support from FSecure to tell me which to buy for my home PC running Windows 7.  I want a similar product to the one installed but do not know which to buy.

Can anyone advise me please because I initiate a technician support chat and they disconnect after 15 minutes without talking to me.

I am thinking, I have to say, of looking elsewhere now for another make of product although I would prefer to continue to use this one.

Thank you

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