"!!! fs_se_operator_config bug. Please fix me.", what FS-program is this?

torsti
torsti Posts: 2
in F-Secure Internet Security

I tried to upgrade my Internet Security to a 2013 edition (WinXP SP3), but something failed during the process. After that installer couldn't proceed and I couldn't even uninstall the previous versions via Add/Remove Programs. Reboot did not help. I eventually found and managed to run an uninstaller.exe manually from F-Secure folder, which did not fail and removed the F-Secure processes. After reboot installer was successful and Internet Security is now running fine.

 

Except that I found a peculiar program from Add/Remove Programs, which is labelled "!!! fs_se_operator_config bug. Please fix me." and 446MB. It appeared during this installation process so I'm wondering what it is, how and why did it appear and will I be just able to remove it? Any ideas?

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Comments

  • Janiashvili
    Janiashvili Posts: 454 Adventurer
    can you screenshot it?
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  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hi torsti,

    You can try to run the Uninstallation Tool then reinstall the F-Secure Internet Security 2013.

    1. Download and run the Uninstallation Tool.
    - Follow the steps on screen during the installation.
    - Read on the "End-User License Agreement" and click on "Accept".
    - Uninstallation start in background, please wait until it finish and your computer will restart automatically.
    - Logon to Windows after your computer restarted. Go to "C:\Program Files", check and remove if any "F-Secure" folder appears.

    2. Download the latest version of F-Secure Internet Security 2013 here.

    Thanks.


    Best Regards,
    Jayson

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  • torsti
    torsti Posts: 2

    There you go, I hope you get the picture despite the Finnish version.

     

    "Please fix me"

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