Local media player blocked

rbb
rbb Posts: 3
in F-Secure Internet Security

I use computer security 12.62 on pc. I have a mediastreamer in my local network which i connect normally with winamp. But it doesn't work anymore because of f-secure, it started when i got the new version without the firewall.

 

If i disable all features of fsecure and firewall it still doesnt work. Only when i uninstall the whole fsecure software is works fine again.

Also if i try to connect with vlc or the build in mediaplayer of chrome it also doesnt work anymore until i remove the fsecure software.

The part in fsecure where you can see blocked apps is empty.

 

I hope someone has an idea to fix or troubleshoot this.

 

gr,

Ronald

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Comments

  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hi Ronald,

    What is your F-Secure program name & version? (F-Secure Internet Security 2013/Operator version)

    Try to turn off the program and see does it helps?
    - Computer Security > Tools > Turn off.

    Thanks.
     
    Best Regards,
    Jayson

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  • rbb
    rbb Posts: 3

    Hi Jayson,

     

    Like i mentioned:

    If i disable all features of fsecure and firewall it still doesnt work. Only when i uninstall the whole fsecure software is works fine again.

     

    My version is Computer Security 12.62 build 109 and it runs on win7 x64 prof.

     

    gr,

    Ronald

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  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hi Ronald,

    Computer Security is just one of the components in our program. What is the program name? F-Secure Internet Security 2012/2013, F-Secure Anti-virus 2012/2013 or Operator version?

    Thanks.


    Best Regards,
    Jayson

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  • rbb
    rbb Posts: 3

    Hi Jayson,

     

    I can't find any of these versions.

    If i go to 'about' on the system tray icon of f-secure i get this info, hope that makes it more clear?

     

    F-Secure Security Panel 1.62 build 373

    CCF Agent 1.62 build 284
    CCF CUIF 10.01 build 33962
    CCF DAAS2 1.10 build 299
    CCF Automatic Update Agent 1.05 build 1041
    CCF Upstream 2.00 build 107
    CCF Diagnostics 8.00 build 17952
    CCF Scanning 1.14 build 155.6945
    CCF Network 1.02 build 115
    CCF Reputation 1.0 build 25.1756


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