Unable to exclude file
After having to turn off F-Secure to install a game from Origin (EA) as it kept saying one of the files was a "Generic Trojan" and kept trashing the download, I got it installed, once i turned on the AV again, it said the launcher (TSLoader.exe) was a virus and deleted it...Can't recover the file from quarantine and can't exclude it.
This is part of a game series (Command and Conquer), It has now flagged another game in the series as a virus/trojan and deleted it's loader.......
Can someone please let me know how I can get F-Secure to ignore a given file (even an Exe file) without having to send a copy to support so they can check it (and take even more time...) so they can update the virus definition to say it's not a trojan/virus.
Surely a game provided by a company like EA (it's an original game as well, I don't do copies) wont have a virus/trojan in it, getting sick of trying to make F-Secure work the way it should, i.e. by giving the user some control over what to do when it suspects a virus/trojan, where is the option to ignore or keep the file?
if I can't get this fixed, it leaves me with 2 options, keep the AV running and throw away the games i've bought or remove the AV so I can play the games and waste money on another AV (I've got 2 years of license left on this version)
I'm running Internet Security 2012 on a windows 7 machine..and have gone through all the available options in F-Secure