Got the file, but wtf how can I write a private message to you?
Current update of F-Secure causes problems with udp communication
Shelin
Posts: 5 Observer
Hi,
i use a VR Headset Meta Quest Pro with steam as PCVR, with streamer steamlink, trying to play VRChat with Face- and Eyetracking via VRCFT software. Communication between the affected modules runs between udp-port 9015/9016 and 9000/9001. But with an update of F-Secure about one or two weeks ago, FT/ET no longer works as intented. The source of the problem is F-Secure, the moment F-Surce is uninstalled, FT/ET run as intended. Somehow, F-Secure messes up teh communication there….
In a discussion within the VRCFT discord channel, it seems that more users have the same problem, rooting back to F-Secure. Just deactivating stuff in F-Secure does not work. Someone mentioned problems with multicast, idk. Is this being worked on or even a known problem? And where can i write an offical ticket for that?
I just renewed my licence, so it is very annoying that i cannot use F-Secure at the moment….
BR
Bernd
Answers
-
This is not a known issue. Since we don't have that hardware we can't really reproduce the problem here and would need your help to troubleshoot it.
Please follow these steps:
- Open Settings / Support and turn on debug logging
- Reproduce the problem with VRChat
- Run F-Secure support tool
- Send the fsdiag.zip that it creates to me in private message
I will open a ticket for our team and we will investigate.
Ville
F-Secure R&D, Desktop products
