No Capricorn updates for DAYS? Again......

MNielsen
MNielsen Posts: 85 Active Engager
edited May 2 in Device Protection

Since 12/11? Why did you choose Capricorn? I remembered, when I years ago, had the free Avast Antivirusprogram, it was just the same - some times - and almost always aroundd weekends, no Capricorn-updates...

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Accepted Answer

  • Firmy
    Firmy Posts: 1,905 Community Manager
    Answer ✓

    Hello @MNielsen @KnownStormChaser

    Welcome to the F-Secure Community. Thank you for your post and comments.

    We regret for the delay in the updates, and we appreciate your understanding. The delay was caused by a backlog in processing update requests, and we assure you that updates were not intentionally paused without reason.

    Our team has taken immediate steps to clear the queue, and we are actively monitoring the situation to ensure that all clients receive their updates promptly. Please rest assured that we are diligently working on a more permanent solution to prevent similar delays in the future.

    Thank you for your patience and cooperation.

    Wishing you a great day ahead.

    Firmy
    Community Manager | F-Secure Community
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