Update problem

My fs-ptotection virustentorjuntatietokanta informs me many times a day that it is outdated. Whatever <i do it says "Did not succeed - nxt try at xx hours".

I have given consent for the progrm to make changes to this computer.

This is very annoying...

Best


Hannu

Answers

  • Jaims
    Jaims Posts: 860 Former F-Secure Employee

    HI @Pure_jenkk1

    Did you perform a reinstallation or is there any pending important Windows Update?

    Firmy
  • Pure_jenkk1
    Pure_jenkk1 Posts: 3 New Member

    To my best understanding I have installed all Windows 10 updates as they come - it looks as if performing the fs update is imposdible

  • Ivan_Osipov
    Ivan_Osipov Posts: 57 F-Secure Employee

    Hi Pure_jenkk1.

    Could you please create a bug ticket at the https://beta.f-secure.com/ website? Please also attach a fsdiag file (can be created with a Support tool) to the ticket so we could investigate the issue.

    Best Wishes

    FirmyJaims
  • Pure_jenkk1
    Pure_jenkk1 Posts: 3 New Member

    Thank you - I'm on travel this week , but eill revert to the issue ehen back home