Update problem

Pure_jenkk1

My fs-ptotection virustentorjuntatietokanta informs me many times a day that it is outdated. Whatever <i do it says "Did not succeed - nxt try at xx hours".

I have given consent for the progrm to make changes to this computer.

This is very annoying...

Best

Hannu

Jaims

HI @Pure_jenkk1

Did you perform a reinstallation or is there any pending important Windows Update?

Pure_jenkk1

To my best understanding I have installed all Windows 10 updates as they come - it looks as if performing the fs update is imposdible

Ivan_Osipov

Hi Pure_jenkk1.

Could you please create a bug ticket at the https://beta.f-secure.com/ website? Please also attach a fsdiag file (can be created with a Support tool) to the ticket so we could investigate the issue.

Best Wishes

Pure_jenkk1

Thank you - I'm on travel this week , but eill revert to the issue ehen back home